0:00
/
0:00
Transcript

Path to Market: From Zero to Market Leader, A CRO’s GTM Playbook [Seedcamp Series]

From Startup Hustle to Sustainable Scale: HAProxy’s Tim Bertrand Shares GTM Lessons with Seedcamp's Natasha Lytton & Pipeline Ventures' Micah Smurthwaite

In this new episode of Path to Market, our Director Natasha Lytton and co-host Micah Smurthwaite, Partner at Pipeline Ventures, sit down with Tim Bertrand — a three-time GTM leader who’s scaled companies from just a few million to hundreds of millions in revenue. Currently serving as President of HAProxy, Tim previously held sales leadership roles at Acquia and Project44, and brings deep insights into category creation, founder-led sales, sales hiring, and international expansion.

Tim walks us through his career of building sales engines from the ground up — including Acquia’s leap from $2M to $200M+ ARR — and explains why he keeps coming back to the early-stage trenches.

He also shares actionable advice for founders: when to hire (and who to hire) in your first sales roles, how to think about pricing in new markets, how to align product and GTM, and what great onboarding and sales coaching look like.

Here’s what’s covered:

  • 05:00 Early-Stage Sales: Why Tim Keeps Coming Back

  • 07:12 Structuring Your First Sales Hires

  • 09:44 Traits of Great Early-Stage Sellers

  • 13:00 Does Domain Expertise Matter?

  • 15:28 Best Practices for Sales Onboarding

  • 17:48 Sales Methodologies: MEDDICC & BANT

  • 22:14 Creating Real Urgency in the Sales Cycle

  • 30:23 Value-Based Pricing & Market Signals

  • 38:09 Building a Business Around Open Source

  • 42:16 Sales Methodologies for Founders

  • 43:40 Hiring a CRO: When & What to Look For

You can watch it here or add it to your episodes on Apple or Spotify 🎧 chapters for easy navigation are available on the Spotify/Apple episode.

Join ImpactVC, a global community of 900+ VCs driving change and using venture capital to tackle the world’s biggest challenges—explore their community, resources, and training at impactvc.co.

Check out ImpactVC

Key Takeaways from the Conversation

Start with Hustle, Not Hierarchy

Founders shouldn’t hire a CRO too early — what you really need is a gritty sales rep who can evolve into leadership. Look for hustle, adaptability, and hands-on mentality over polished resumes.


From Startup Hustle to Scale at Speed

Tim shares his journey scaling three companies — Acquia, Project44, and now HAProxy — and why he chooses companies at the $15M inflection point, where early traction meets the opportunity to scale. He explains how the most meaningful GTM roles are about doing the hard work, not just managing it.

He outlines how HAProxy, a bootstrapped and profitable company, grew to 40% YoY growth with no VC backing, proving that excellence in product and GTM alignment can be achieved sustainably.


Focus on Traction, Not Just Revenue

Early sales should prioritize strategic wins: pilots, logos, and learning, not just ARR. Traction is the real early indicator of product-market fit.


Build a Culture, Not a Clone Army

Cultural fit means alignment with the values of the company, not a shared background. Embrace diversity of experience and thought while ensuring buy-in to team norms and expectations.


Surround, Don’t Spam

Modern pipeline-building is about surround tactics: targeted outreach, social engagement, smart tooling (like AI SDRs), ABM campaigns, and high-quality direct mail — all working in concert.


Learn to Qualify with Precision

Salespeople often lose deals because they never meet the economic buyer. Learn to ask: “What has to happen to get this deal done?” and map every stakeholder, step, and timeline with clarity.


Use Frameworks Early — Even as a Founder

Sales methodologies like MEDDIC or BANT aren’t just for big teams. Founders can use them to qualify deals, plan sales strategies, and gain a deeper understanding of buyer psychology.


Open Source: Lead with Community & Content

HAProxy’s model proves the power of open source. The secret? Educating the community, offering real value in enterprise editions, and staying true to product integrity.

🤗 Join the EUVC Community

Looking for niche, high-quality experiences that prioritize depth over breadth? Consider joining our community focused on delivering content tailored to the experienced VC. Here’s what you can look forward to as a member:

  • Exclusive Access & Discounts: Priority access to masterclasses with leading GPs & LPs, available on a first-come, first-served basis.

  • On-Demand Content: A platform with sessions you can access anytime, anywhere complete with presentations, templates and other resources.

  • Interactive AMAs: Engage directly with top GPs and LPs in exclusive small group sessions — entirely free for community members.

Join the EUVC community

🗓️ The VC Conferences You Can’t Miss

There are some events that just have to be on the calendar. Here’s our list, hit us up if you’re going, we’d love to meet!

The EU CVC Summit 2025 | 📆 26 - 28 August 2025 | 🇩🇰 Copenhagen, Denmark

Discussion about this video