$2m · Seed · Healthtech · Maastricht, Netherlands
Maastricht-based Clementine, which builds AI tools for hearing-care providers, has raised $2m in Seed funding led by Healthy.Capital. The company says the capital will deepen its AI capabilities and expand partnerships with hearing clinics, optical retailers and healthcare organisations.
Patient activation is the workflow
Clementine targets the gap between a person showing interest in hearing care and booking treatment. Its AI hearing-care agent, Matthew, answers questions around the clock, explains the care process, handles common concerns and can book appointments. The platform also includes a hearing screener, lead-intelligence tools and follow-up workflows that connect with clinic systems.
The distinction matters commercially. Clinics do not benefit from another generic chatbot if enquiries still become missed calls, slow follow-up or abandoned appointments. Clementine is selling a conversion and service workflow: respond when a prospective patient is ready, reduce repetitive administration and move that person towards an appropriate clinician. Healthy.Capital says live clinics are seeing more bookings and less staff administration, though the announcement does not disclose quantified results.
That model can make integrations part of the moat. A voice or chat agent becomes harder to replace once it is connected to scheduling, customer records and follow-up processes across a clinic group. It also creates execution pressure: each deployment must handle patient data, escalation to staff and the language of a sensitive health decision reliably. The value will be measured in completed appointments and patient outcomes, not conversation volume.
US expansion tests repeatability
Reporting on the round says Clementine will use the funding to build more clinic-system integrations, add patient-education and activation features, and accelerate US growth. The company’s site lists operations in both Maastricht and Santa Monica, giving it a base in each market.
Expansion will test whether Clementine can reuse its product and implementation playbook across providers rather than rebuild workflows customer by customer. Hearing-care organisations vary in software, staffing and patient journeys. If the company can standardise the common steps while keeping safe human handoffs, each new clinic can improve distribution without adding proportionate service cost. If integrations remain highly bespoke, implementation capacity will set the pace of growth.
