€3m · Other round · Healthtech · Barcelona, Spain
Barcelona-based telecare company Durcal has raised €3m in a funding round, bringing Adrián Cheb Terrab into the company as a new reference investor alongside existing backers including Atresmedia and Prosegur. According to VIA Empresa's report of the announcement, the capital will support team growth, product development, greater use of AI in teleassistance and international expansion.
A connected-care service has to travel with its response network
Durcal sells an advanced teleassistance service built around a connected watch and a family app. The watch combines an SOS button, automatic fall detection, GPS location and an integrated SIM, while emergencies can be routed to a 24-hour response centre. Its commercial proposition is therefore broader than a wearable: customers are paying for an ongoing monitoring and response service that links the person wearing the device with family members and trained operators.
The company says more than 16,000 families use its technology and that it manages about 300 emergencies each month. Those figures are company-reported, but they show why reliability and escalation matter commercially. A device can detect or transmit an event; the service earns trust only when the alert reaches someone able to assess it and coordinate help. Product development and operational capacity therefore have to scale together.
Durcal plans to use AI to make teleassistance more proactive and personalised. The practical test is whether additional signals help operators and families recognise meaningful changes without creating noisy alerts. Better prioritisation could strengthen the service and support retention, but its value depends on fitting the existing response workflow rather than adding another stream of data for people to watch.
Italy is the first test of a reusable market model
Italy is Durcal's first international priority. The company says it has prepared its platform to work in several languages and connect with different alarm-receiving centres and connectivity providers. That architecture matters because European expansion cannot be handled by translating an app alone: each market needs local response partners, connectivity and service processes. Reusing the core platform while adapting those operating relationships could lower the cost of entering a new country, but only if Durcal can maintain the response quality that underpins the product in Spain.
The round follows Durcal's €8m financing in 2022, which was led by Telefónica Ventures and included Mangrove, KFund, Prosegur Tech Ventures, Aldea Ventures and Atresmedia, according to Telefónica's announcement. The new capital is a separate €3m round and is aimed at the company's next stage of product and geographic expansion.
Explore this theme
Magic Vision raises €600k for wearable-free care AI — EUVC · 28 October 2026. The analysis examines the same commercial dependency from a different technical approach: monitoring creates value only when accurate alerts fit the care and response workflow.
